What is Afterpay?

Afterpay offers a convenient ‘wear now, pay later’ payment method, allowing a purchase to be paid for in four equal installments, due each fortnight, interest free.


To use Afterpay, You will need:

To live in Australia, Be at least 18 years old, Have a valid and verifiable email address and mobile phone number and use an Australian credit card to make the purchase.


Afterpay Returns:

All Afterpay purchases can be returned for exchange or refund in line with ALURA Returns policy. All returns must be made within 7 days of the original receiving date (first Afterpay installment). When a customer returns an item, the system automatically notifies Afterpay and all future payments for that order cancelled. If the customer has already made one or more payments and an amount is owing to them, that amount will be refunded to the credit/debit card they used to place the order. Once notified, Afterpay processes the refund immediately and will send the customer an email to confirm that the refund has been applied. The bank may take 48 hours or longer to refund any money to their card.


Payments & Late fees:

While Afterpay is free, late fees are charged if an automated payment fails. If an automatic payment fails, you have until midnight (AEDT in the summer months and AEST in the winter months) to make payment. After midnight, if that payment has not been made, you will incur a late payment fee of $10 and a further late fee of $7 if the payment is not made within one week (as stated in the Afterpay Terms), totaling a maximum of $17 per overdue payment. Afterpay will never charge customers interest.

Afterpay will automatically take payment from you Visa or MasterCard on the due date. The scheduled payment dates can be seen in the confirmation email sent to your valid email address after you order was approved, or by logging in to your Afterpay account at afterpayit.com.au. To avoid late fees, simply ensure sufficient funds are available on your credit or debit card to ensure the payment is made successfully.

If you have any questions, feel free to contact us at: info@alurathelabel.com