Domestic Shipping

Free shipping on all Australian Domestic orders to an Australian address, international charges applies for all over seas orders and addresses.
 
Delivery Time (excluding public holidays)
 
Capital city        2-3 business days
Other                3-5 business days

Your order will be delivered through Express Australia Post whereby a tracking number will be given for you to track your order. All deliveries must be signed for, therefore, please ensure your delivery address is attended. 

Orders placed on the weekend will usually be processed within 24 hours of the next business day. Please ensure your delivery details are correct, as we are unable to re-direct packages once your order has been dispatched. 
 Please note, orders of multiple items may be shipped in more than one delivery. This will be indicated by multiple tracking numbers on your shipping confirmation email.

All charges are inclusive of GST.

You may be required to pay further shipping charges where a change in delivery date or delivery address is requested by you. 

These are estimated delivery times only, and unfortunately we are not able to guarantee them. ALURA will not be liable for any delay or lost parcels in delivery. 

Orders placed during Sale or Promotional periods may be subject to delay. 
If you have any questions relating to your delivery, please contact our Customer Service team: info@alurathelabel.com

PLEASE NOTE: We do not ship to PO Boxes, or Parcel Lockers.


OUTSIDE OF AUSTRALIA

For shipping outside of Australia, we use Australia’s regular international service. Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel at https://auspost.com.au/parcels-mail/track.html#/track

All deliveries must be signed for. Please ensure your delivery address is attended and provide a business address where possible, or such other address where someone will be able to sign for the delivery between 9am and 5pm.

International Shipping Charges

Order value          Shipping costs
$0-$500                 $30               
$500 or more         free
 
Note that all product prices indicated and payments made on this site are in Australian Dollar currency.

Delivery Times

Australia: 1-3 Business days
rest of the world: 7-10 Business Days


Discount Codes
discount codes are only redeemable on full price products only, and cannot be used in conjunction with other offers.